About Us
We realise there are a number of Registered Training Organisations (RTOs) which deliver and assess similar training courses and qualification to us. We believe there are a few reasons which sets us apart from the others:
- We customise our courses – we take into account the types of learners on the course and we customise group scenarios and exercises to their work context (at no additional cost).
- We do all aspects of the training delivery, assessment, enrolment and issue of certification – no third parties and organisations involved.
- We have a clear learning pathway of courses in emergency management from Level 1 to Level 2.
- We deliver and assess throughout every state and territory in Australia.
- Our trainers and assessors still work in the field – this means relevant and current industry experience, skills and knowledge applied in your learning.

James Thomson
MBA, MTrainDev, CertIVTAE, AdvDip of Public Safety (EM)
Director Training and Development
James has over 24 years experience in the policing, training, higher education, security and risk management fields. Formerly a founding Director of Emergency and Incident Management Services (EIMS), James ensures all of our nationally recognised training courses are customised, flexible and engaging for learners. James has overall responsibility for development of all course content, and provides post course assessments for learners.
MBA, MTrainDev, CertIVTAE, AdvDip of Public Safety (EM)
Director Training and Development
James has over 24 years experience in the policing, training, higher education, security and risk management fields. Formerly a founding Director of Emergency and Incident Management Services (EIMS), James ensures all of our nationally recognised training courses are customised, flexible and engaging for learners. James has overall responsibility for development of all course content, and provides post course assessments for learners.

Ming Thomson
BA (Hons), MPsych, MAPS, AdvDipBus, DipPM, CertIVTAE, Registered Psychologist
Director
Ming has over 21 years experience working for a range of private organisations, governments and not-for-profit industries, including the oil and gas field, mining, health, tertiary, vocational education and training, and disability sectors. She manages the business development of FutureWest Institute and coordinates courses and training staff, developing training proposals and quotes, and meeting RTO compliance obligations.
BA (Hons), MPsych, MAPS, AdvDipBus, DipPM, CertIVTAE, Registered Psychologist
Director
Ming has over 21 years experience working for a range of private organisations, governments and not-for-profit industries, including the oil and gas field, mining, health, tertiary, vocational education and training, and disability sectors. She manages the business development of FutureWest Institute and coordinates courses and training staff, developing training proposals and quotes, and meeting RTO compliance obligations.

Mandy Walker
BSc, MBA, CertIVTAE, AdvDip of Public Safety (EM)
Senior Trainer
Mandy has over 21 years experience working in the oil and gas, marine, biosecurity and environmental science fields. She specialises in training delivery, developing oil spill preparedness and response plans, and provides consultancy services in emergency management. Mandy is one of our primary trainers for the Level 1 and Level 2 Incident Management courses and is available to deliver and assess training throughout Australia.
BSc, MBA, CertIVTAE, AdvDip of Public Safety (EM)
Senior Trainer
Mandy has over 21 years experience working in the oil and gas, marine, biosecurity and environmental science fields. She specialises in training delivery, developing oil spill preparedness and response plans, and provides consultancy services in emergency management. Mandy is one of our primary trainers for the Level 1 and Level 2 Incident Management courses and is available to deliver and assess training throughout Australia.

Derek 'Barney' Hutchison
CertIVTAE, AdvDip of Public Safety (EM), Adv Dip of Public Safety (Police Search and Rescue - Management)
Senior Trainer
Derek has over 28 years experience working in emergency services, transport and maritime industries. He has extensive experience in emergency management training, search and rescue, oil pollution response and development of emergency and contingency plans. Derek is one of our primary trainers for the Level 1 and Level 2 Incident Management courses and is available to deliver and assess training throughout Australia.
CertIVTAE, AdvDip of Public Safety (EM), Adv Dip of Public Safety (Police Search and Rescue - Management)
Senior Trainer
Derek has over 28 years experience working in emergency services, transport and maritime industries. He has extensive experience in emergency management training, search and rescue, oil pollution response and development of emergency and contingency plans. Derek is one of our primary trainers for the Level 1 and Level 2 Incident Management courses and is available to deliver and assess training throughout Australia.